Cookie Policy

This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your experience, ensure platform security, and optimise our services. We are committed to transparency regarding data collection practices and provide you with full control over cookie preferences. Last updated: January 18, 2026.

1. What Are Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit our website or mobile application. These files contain information about your browsing activity and user preferences. Similar technologies include web beacons, pixels, local storage, and session identifiers that serve comparable functions to traditional cookies. Our platform utilises these technologies to deliver personalised gaming experiences, maintain account security, and understand user behaviour patterns.

2. Types of Cookies We Use

Our gaming platform employs several categories of cookies, each serving distinct purposes in your gaming journey:

  • Essential Cookies – Required for basic platform functionality, account authentication, and secure transactions. These cookies cannot be disabled without compromising service accessibility.
  • Performance Cookies – Collect aggregated data about how users interact with our games, features, and interface. This information helps us identify technical issues and optimise platform performance.
  • Analytical Cookies – Enable us to track user behaviour, gameplay patterns, and feature engagement. These cookies provide insights into which games are popular and how to improve user experience.
  • Functional Cookies – Store user preferences such as language settings, account details, and customised game recommendations based on your playing history.
  • Marketing Cookies – Track your activity across our platform and partner websites to deliver targeted promotional content and personalised bonus offers.
  • Third-Party Cookies – Placed by external partners including payment processors, game providers, and analytics services to support various platform functions.

3. Purpose of Cookie Usage

We use cookies for multiple operational and strategic purposes. Security represents our primary concern, with cookies enabling two-factor authentication, fraud detection, and protection against unauthorised account access. Functionality cookies ensure your account information persists across sessions and that game progress saves correctly. Analytics cookies help us understand player preferences, optimal game selection, and user interface improvements. Marketing cookies allow us to communicate relevant promotions, including our generous bonus programmes, directly to interested players. Additionally, cookies facilitate compliance with gaming regulations and responsible gambling initiatives required across UK jurisdictions.

4. Cookie Management and User Control

You maintain full authority over cookie settings on your device. During your first platform visit, a cookie consent banner will appear allowing you to accept, reject, or customise cookie preferences. You can modify these settings at any time through our Cookie Preferences Centre, accessible via the website footer or account settings. Rejecting non-essential cookies will not prevent you from playing games, though some features may function less optimally. We recommend keeping analytical and functional cookies enabled to receive personalised recommendations and maintain account security.

5. Disabling Cookies in Your Browser

Most web browsers allow you to control cookie settings independently of website preferences. Here is guidance for major browsers:

  • Chrome – Navigate to Settings, select Privacy and Security, then Cookies and Other Site Data. Choose your preferred cookie management option.
  • Firefox – Access Preferences, select Privacy and Security, scroll to Cookies and Site Data, and configure your settings.
  • Safari – Open Preferences, select Privacy, and adjust cookie settings according to your preferences.
  • Edge – Go to Settings, select Privacy and Services, then Cookies and Site Permissions to manage cookie behaviour.
  • Opera – Access Settings, select Privacy and Security, then Cookies to customise your cookie management.

6. Third-Party Partners and Data Sharing

Our platform partners with reputable organisations including payment processors, game developers, and analytics providers. These partners may place their own cookies on your device to deliver specialised services. We ensure all third-party partners comply with UK data protection regulations and maintain appropriate security standards. Payment processor cookies, for example, enable secure deposit and withdrawal transactions. Game provider cookies track your gameplay across different gaming titles. We do not permit third-party partners to use cookies for purposes beyond their contracted services without explicit user consent.

7. Data Retention and Cookie Lifespan

Cookie retention periods vary based on their function and purpose. Essential security cookies typically remain active for the duration of your gaming session, automatically deleting when you log out. Analytical cookies usually persist for twelve to twenty-four months to provide meaningful usage pattern analysis. Functional and preference cookies may remain on your device for extended periods, sometimes years, to maintain your customised settings across visits. Marketing cookies typically retain data for approximately ninety days from your last platform interaction. You can manually delete cookies through your browser settings at any time, though this may necessitate re-entering preferences during subsequent visits.

8. Compliance with UK Gaming Regulations

Our cookie practices align with UK Gambling Commission requirements and Data Protection Act 2018 standards. We maintain transparent records of all cookies deployed across our platform and regularly audit third-party partners for regulatory compliance. Our cookies support responsible gambling initiatives by enabling account verification, spending limit enforcement, and self-exclusion programme management. We do not use cookies to bypass responsible gambling protections or encourage excessive gaming. UK residents benefit from enhanced privacy safeguards and may request comprehensive information about cookies collected from their devices.

9. Updates to Cookie Policy and Your Rights

We may update this Cookie Policy to reflect technological changes, regulatory developments, or platform enhancements. Material modifications will be communicated via email to registered account holders with at least fourteen days’ notice before implementation. Continued platform use following policy updates constitutes acceptance of revised terms. You retain the right to request detailed information about cookies stored on your device, contest cookie usage, and lodge complaints with the UK Information Commissioner’s Office if you believe our practices violate your rights. Contact our customer support team for Cookie Policy clarifications or to exercise your data rights.